The chief executive of supermarket giant The Kroger Co. offered these five predictions on the future of retail during a keynote presentation at NRF 2019: Retail’s Big Show, which was held at the Jacob K. Javits Convention Center.

  1. Retail won’t go away.
  2. Retail will be digital and physical.
  3. Retail will offer new solutions for customers.
  4. Retail will be purpose-driven.
  5. Retail will disrupt the ad industry.

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h/t CSA Real Estate, January 17, 2019 edition